Privacy Policy

Effective January 2026

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Flower & Tallow, LLC (“we,” “us,” or “our”) is a small, family-run business based in Kissimmee, Florida. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (http://flowerandtallow.com), make a purchase, or interact with us (collectively, the “Services”).

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By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our site or purchase our products.

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1. Information We Collect

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We collect only what is necessary to provide you with our handmade skincare and run our small business.

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•  Information you provide directly:

    •  Contact details (name, email, phone, shipping/billing address)

    •  Order information (items purchased, payment details via our secure processor)

    •  Account information (if you create one)

    •  Customer support messages or inquiries

•  Information collected automatically:

    •  Device and usage data (IP address, browser type, pages visited, time spent, referring site) via cookies, pixels, and similar technologies

    •  Location data (general area from IP address, not precise GPS)

•  Information from third parties:

    •  Our e-commerce platform (WIX) and payment processors provide order and payment data

    •  Analytics providers (e.g., Google Analytics) share usage insights

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2. How We Use Your Information

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We use your information to:

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•  Process and fulfill orders, ship products, handle returns/exchanges (where applicable), and provide customer support

•  Communicate with you about your orders, account, or inquiries

•  Improve our website, products, and customer experience

•  Send occasional marketing emails (you can unsubscribe anytime)

•  Detect and prevent fraud or unauthorized activity

•  Comply with legal obligations and protect our rights

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3. Cookies & Tracking Technologies

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We use cookies and similar technologies to enhance your experience (e.g., remembering cart contents, site preferences) and analyze usage.

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•  Essential cookies: Required for the site to function (cart, checkout).

•  Performance & analytics cookies: Help us understand how visitors use the site (via Shopify and Google Analytics).

•  Advertising cookies: May show relevant ads on other sites (via third-party partners).

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Most browsers allow you to control or block cookies (see your browser’s help menu). Note that blocking cookies may limit site functionality. We honor Global Privacy Control (GPC) signals where applicable—see http://globalprivacycontrol.org for details.

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4. Sharing Your Information

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We share personal information only as needed:

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•  With service providers (Shopify, payment processors, shipping carriers, email services) who help us operate the business

•  With legal authorities if required by law (subpoena, court order, etc.)

•  In the event of a business sale, merger, or reorganization

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We do not sell your personal information. We have not sold or “shared” personal information for cross-context behavioral advertising in the past 12 months.

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5. Data Retention

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We keep your information only as long as necessary:

•  Order/account data: 7 years (for tax/legal purposes)

•  Marketing email lists: Until you unsubscribe

•  Website usage data: Typically 26 months (analytics default)

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6. Your Rights

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Depending on your location, you may have rights to:

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•  Access, correct, or delete your personal information

•  Opt out of marketing emails (unsubscribe link in every email)

•  Opt out of certain data sharing (via GPC signal or by contacting us)

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To exercise these rights, email mailto:FlowerandTallow@icloud.com. We will respond within 45 days (or as required by law). We may need to verify your identity.

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7. Security

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We take reasonable measures to protect your information (secure servers, encrypted payments via Shopify, limited access). No system is 100% secure, but we are committed to safeguarding your data.

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8. International Transfers

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Our Services are hosted in the United States. If you are outside the US, your information will be transferred to and processed in the US.

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9. Children’s Privacy

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Our Services are not directed to children under 13. We do not knowingly collect information from children. If we learn we have collected data from a child under 13, we will delete it promptly.

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10. Changes to This Policy

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We may update this Privacy Policy. Changes will be posted here with the new effective date. Continued use of our Services after changes constitutes acceptance.

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11. Contact Us

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Questions or requests? Reach out at:

Email: mailto:FlowerandTallow@icloud.com

Address: Flower & Tallow, LLC,  Kissimmee, FL 34746, USA

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Thank you for trusting Flower & Tallow with your skin and your privacy.

We’re grateful to serve you.